When 4:energy 2022 began to rapidly expand its PV portfolio, one thing was clear from the outset: professional monitoring was needed to meet the growing demands of modern, scalable operations management. Although basic monitoring solutions were in use - including several manufacturer portals and classic operator software - these only covered partial areas, offered hardly any automation and required a lot of manual work from the team. Error messages had to be analyzed and distributed individually, reports were compiled from various sources and there was no central overview of all systems. The aim for the operations manager with clear growth targets was to implement an operations management software solution that would create a scalable foundation for the company. This included automated ticketing, master data and centralized lifecycle files as well as data integrity and IT security to ensure smooth operations and scale efficiently.

In the beginning, 4:energy regularly reached its limits when communicating with technicians, service providers or investors: There was a lack of customizable, reliable reports - both for technical performance and for regulatory audits. This made it clear to the management that an open, integrated and future-proof platform was needed - one that would map the entire day-to-day operations in a structured way while leaving room for growth.

The recommendation came in 2021 from a colleague with years of experience in solar technology - and she was right. After a four-week test phase, the technical team at 4:energy was certain: Amperecloud specializes in photovoltaics and offers the required standard without sacrificing flexibility or user-friendliness.
Only a few weeks passed from the first pilot to full production use. Technicians and administration were trained and were quickly up and running on the platform.

Amperecloud successfully accompanied the growth of 4:energy's portfolio from 90 to 400 MWp in just two years and provided the basis for establishing a modern control room and operations management system that efficiently supports 4:energy.

faults are now detected more quickly and processed systematically. Around 30% of tickets are generated automatically and the data quality is robust. Reports on performance, availability, inverter data, redispatch requests and master data are generated automatically on a monthly basis. Monthly, maintenance and service reports have been individualized and are constantly adapted to changing requirements. Technical operations management is also integrated into the commercial processes: Tickets document every deployment, form the basis for reporting and can be billed directly. 4:energy has gained a reliable partner with roots in the solar industry - technically adept, data-based and yet approachable.