Get in touch with us

Depending on your concerns, various specialized colleagues are at your disposal. We are generally available by telephone during normal business hours between 09:00 and 17:00.

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Amperecloud log setup
Under the following link you will find our guide for setting up an Amperecloud log: to the form.

Technical support
If you have acute technical problems with an existing system or with a data logger, our technical support will help you: to the form.

Grid integration
Our Solutions team takes care of your concerns, the connection of systems and grid integration (telecontrol technology, certification).
grid-integration@ampere.cloud

Invoicing
If you have any questions about an invoice you have received or would like to change invoice data, please contact our Finance team directly.
‍accounts.receivable@amperecloud.com

Direct marketing
As a direct marketing customer, you can contact our specialized team directly with questions about your billing.
dvm-abrechnung@amperecloud.com