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On-site training,
sustainably optimized
sustainably optimized
How BOREAS Energietechnik transforms knowledge into efficient operations management with Amperecloud
Management of 36 systems
in a central operating system
Shortening response times
Significant decline
Utilization of the full system potential
thanks to on-site training
By introducing the Amperecloud Platform, BOREAS Energietechnik has made the operational management of its systems noticeably more efficient and transparent. The operating system enables centralized control of all processes and adapts flexibly to the team's growing expertise. The practical training provided by Amperecloud on site also strengthened the understanding of workflows and promoted the optimal use of the solution.
About BOREAS Energietechnik GmbH
BOREAS Energietechnik GmbH, headquartered in Dresden, has been an experienced and reliable partner for the technical and commercial management of wind, photovoltaic and storage systems since 2000. With around 70 employees at five locations, the company supports over 100 operating companies and covers a wide range of services. In the area of photovoltaics, BOREAS Energietechnik is currently responsible for the operational management of 36 plants with a total of 49 MWp - fully integrated via Amperecloud Platform since March 2025.
Cooperation since 2025
Portfolio size: 49 MWp
Product: Amperecloud Platform
Initial situation
Fragmented software landscape
Before the introduction of Amperecloud, the operations management team at BOREAS Energietechnik worked with separate systems: monitoring was carried out via a manufacturer portal, while ticket management and control of the field service technicians was carried out via a different tool. This fragmentation led to a high level of manual effort and confusing alarm messages. Data was difficult to evaluate and documentation was time-consuming and prone to errors. A scalable and future-proof solution was urgently needed.
Solution
Amperecloud - the operating system for renewable energies
BOREAS Energietechnik has been using Amperecloud Platform in productive operation since March 1, 2025. All systems were successfully migrated in advance and the solution was individually tailored to the operational requirements - with the aim of creating a central, standardized and flexible operating system for all processes.the improvements are clearly noticeable: alarms are now detected more quickly and automatically converted into tickets. After processing, the status visually changes to green - this ensures transparency and security within the team. The integrated combination of alarm management and ticketing has significantly reduced response times.
Even more complex tasks such as yield loss calculation or active power limitation can now be implemented more efficiently. Thanks to the openness and configurability of the operating system, BOREAS Energietechnik can flexibly adapt dashboards, reports and processes - for optimal mapping of its own operating processes.
Even more complex tasks such as yield loss calculation or active power limitation can now be implemented more efficiently. Thanks to the openness and configurability of the operating system, BOREAS Energietechnik can flexibly adapt dashboards, reports and processes - for optimal mapping of its own operating processes.
Martin Eckroth, Head of Operations Management Photovoltaics, BOREAS Energietechnik GmbH
"We see the introduction of Amperecloud as an important building block in the further development of our PV operations management service. With innovative technology, flexible configuration options and a deep understanding of the system data, we not only ensure the optimal performance of the PV systems we manage, but also create the basis for a sustainable and future-proof energy supply for our customers."
These Amperecloud Platform functions make BOREAS' daily work easier:
Centralized data platform: All system data, tickets, reports and service calls come together in one system - for maximum transparency and fast response times.
Automated fault detection: faults are identified at an early stage and efficiently bundled - so we avoid unnecessary yield losses.
Optimized service operations: Our field service technicians have mobile and offline access to all deployment data. Service reports are created digitally and documentation is available at all times.
Extended analysis options: Through individual formula calculations and in-depth KPIs, we create new possibilities for system evaluation and performance optimization.
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Training
Practical training for maximum product understanding
On April 10, 2025, a full-day training course was held directly at BOREAS. Eight employees from the control room, service and operations management took part. The aim was to compare their existing understanding of the system with Amperecloud's best practices and to develop efficient workflows together.
After a brief introduction, the participants worked in groups to identify their current challenges - particularly in string monitoring, master data import and deployment planning. These pain points were then directly addressed and solved, for example by implementing new formulas with automatic recalculation on all systems.
The open exchange with Paul Heinßen, Team Lead Solutions at Amperecloud, was perceived as extremely competent and practical. His technical understanding, clear communication and the opportunity to discuss individual questions directly and in a solution-oriented manner were particularly appreciated. The personal contact on site proved to be more valuable than a purely online format.
After a brief introduction, the participants worked in groups to identify their current challenges - particularly in string monitoring, master data import and deployment planning. These pain points were then directly addressed and solved, for example by implementing new formulas with automatic recalculation on all systems.
The open exchange with Paul Heinßen, Team Lead Solutions at Amperecloud, was perceived as extremely competent and practical. His technical understanding, clear communication and the opportunity to discuss individual questions directly and in a solution-oriented manner were particularly appreciated. The personal contact on site proved to be more valuable than a purely online format.
Result
Growing know-how for efficient operations management
The training content has been consistently transferred to day-to-day work: responsibilities are now clearly assigned, processes have been optimized and understanding of the platform has grown significantly.
Errors and faults can now be processed in a more structured and user-friendly way. At the same time, Amperecloud Platform enables precise proof of revenue losses - a clear advantage when communicating with investors or partners.
A central learning: Amperecloud grows with the know-how of its users:
Errors and faults can now be processed in a more structured and user-friendly way. At the same time, Amperecloud Platform enables precise proof of revenue losses - a clear advantage when communicating with investors or partners.
A central learning: Amperecloud grows with the know-how of its users:
Martin Eckroth, Head of Operations Management Photovoltaics, BOREAS Energietechnik GmbH
"The better trained the team is, the more efficient the use of Amperecloud Platform becomes - and the more potential the operating system can develop."
The increased trust in the software is based on comprehensible processes, reliable data and clear results. Today, BOREAS Energietechnik sees Amperecloud as more than just a tool: The operating system is the symbol and foundation of modern operations management. It is comprehensive, configurable and open - and enables the team to discover, design and continuously develop processes independently.
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